portfolio

Linet Ogalo

virtual assistant

Email Me linetogalo@GMAIL.COM

Bio

I am a virtual assistant.

Results-driven Virtual Assistant with three years of experience and expertise in e-commerce management, customer service, social media management, and administrative tasks.

Adept at providing comprehensive support to enhance operational efficiency and optimize client satisfaction.

Proficient in utilizing virtual collaboration tools and technologies to facilitate seamless communication and achieve organizational goals. Strong problem-solving skills and attention to detail, with a commitment to delivering exceptional results in a remote work environment.

Background

General Virtual Assistant

October 2022 - Present


Ecommerce Virtual Assistant

Maverick Trading

Sept 2021-Sept 2022


Shopify Product Lister & Data Entry Assistant

Sept 2020- Aug 2021

Expertise

  • E-commerce management
  • Customer Service
  • Social Media Management
  • Administrative Tasks

work

Social media Management

I managed the Facebook and Instagram pages of a networking-based organization called BNE. Ensuring to schedule posts and respond to messages through the Meta business suite.

I also created visually appealing content for the BNE page as well as content for a hair salon business called Peeloh Kenya.

Customer Service

I handle customer inquiries and complaints, providing timely and effective resolutions, and enhancing customer satisfaction and positive feedback.

Admin Tasks

I provide comprehensive administrative support to ensure smooth workflow and organizational efficiency.

As shown, I manage complex calendars and organize email inboxes.

E-commerce management

I possess a comprehensive knowledge of the e-commerce landscape. I have helped with product listing, inventory management, product page optimization, and competitor analysis.

I am a rockstar virtual assistant with a strong work ethic, exceptional organizational skills, and the ability to handle multiple tasks simultaneously.

Work with me

ADDRESS

63 Lower Kabete Road Nairobi, Kenya

Phone

+254703805009

Email

linetogalo@gmail.com